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4 lessons · 60 min · Free course
Communication Foundations
Four free lessons of about 15 minutes each, with a knowledge check and a certificate of completion.
Communication Foundations is one of KMA's five free courses. It has four lessons of about 15 minutes each, with a short knowledge check at the end of each lesson.
Finish all four lessons to download your certificate of completion.
Start the courseFree sign-up before the first lesson.
Lessons
- Public Speaking BasicsPrepare a short message by starting from the listeners and choosing one clear main point.15 min
- Active Listening SkillsName the habits that block listening and use four skills instead: full attention, not interrupting, saying back what you heard, and asking an open question.15 min
- Writing for ImpactWrite a short message with the main point first, plain words and a clear ask.15 min
- Digital Communication EtiquetteShow up well in messages, email and groups: the right tone, the right timing, and the right channel for casual and professional matters.15 min
Your progress and answers are saved to your account.